Chennai residents can now complain on WhatsApp about their every day life issues – Instances of India

Chennai residents can now complain on WhatsApp about their daily life problems - Times of India

2021-02-26 19:05:51

The Better Chennai Company (GCC) has launched a devoted WhatsApp Communication system to assist residents increase their queries and grievances on every day actions. Individuals can merely ship a ‘Hello’ to GCC’s official WhatsApp account on +91-94999 33644, to simply increase issues and search options. The WhatsApp Communication system is at present out there in English and Tamil languages.
“With this WhatsApp Communication system integration, GCC goals to facilitate immediate and efficient communication between the administration and the general public. This WhatsApp-based automated grievance registration system may also make it attainable for residents to trace the progress of registered grievances in real-time. It’s going to additionally pave the way in which for the stream of knowledge on vital bulletins, updates, periodic occasions, helplines, and many others. At an acceptable time, the service may also embody crucial info on vaccine rollout modalities in Chennai for beneficiaries,” stated a press assertion.
“We need to all the time be on the forefront of all technological developments and supply a seamless communication system to our residents. Given the ever present nature of the WhatsApp platform, exchanging info with residents has turn into extraordinarily handy and fast. We’ll proceed to construct such initiatives to serve our residents extra effectively and thank WhatsApp for his or her help in activating this revolutionary citizen centric providers,” stated G. Prakash IAS, Commissioner, Better Chennai Company.
“Our affiliation with GCC displays our imaginative and prescient to assist promote and construct a extra linked and conscious, Digital India. The pandemic has proven our reliance on digital instruments and leveraging know-how for governance has turn into much more crucial,” stated Shivnath Thukral, Public Coverage Director, WhatsApp India.
The GCC may also make the most of the WhatsApp Communication system to supply further citizen-centric providers such because the creation of start and loss of life certificates, well timed reminders on tax fee, and electoral providers.

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